Case Study

Celestyal Cruise

From promotion-led to destination-first: evolving a cruise brand.
INVOLVEMENT
  • Campaign Lead
  • Identity Development
  • Print Design
  • Marketing Collateral
  • Art Direction
  • Digital design
  • Paid Ads creative
0

Click-through rate on paid campaigns

0

Years as creative lead on the account

0

Markets – multilingual creative delivered

The Brief

My role spanned brand identity enhancement, campaign leadership, and full creative development across B2B and B2C channels – from initial concept through to multilingual rollout.

Celestyal Cruises needed a creative partner to help modernise their brand presence across international markets – moving away from heavy, promotion-led creative toward a more refined, destination-first visual identity.

The Problem

Celestyal’s creative had built up over time into something cluttered and promotion-heavy – gradients, graphic devices, and price-led messaging were dominating every touchpoint. The brand wasn’t communicating the quality of the experience it actually delivered.

Across international markets, inconsistent creative was further diluting brand confidence. There was no clear visual language – just a series of one-off campaign executions with no cohesive thread.

Insight

People don’t book cruises for the ship. They book them for the feeling and the idea of themselves being somewhere new, glass in hand, actually living it.

The insight was simple: the creative wasn’t reflecting that. It leaned on vessels, deck shots and deal-led messaging, when what people really needed to see was themselves in the experience. Real destinations, real moments, real people – not polished stock imagery that feels a world away from anything you’d actually do.

We shifted the focus to authentic, diverse photography that put the audience at the heart of the story. Imagery that felt honest, warm and aspirational in equal measure – the kind that makes someone stop scrolling and think, I could do that.

Design Intent

My approach centred on stripping back everything that was competing with the imagery. Simplifying layouts, refining typography, and reducing the graphic devices that were overpowering the photography.

Old Style New Style
Transitioned from heavy, gradient-led visuals to a more restrained, luxury-inspired colour palette
Repositioned destination photography as the hero across every channel and format.
Built consistent multilingual toolkits to ensure brand integrity across six international markets.
Introduced a refined typographic system to improve hierarchy, clarity, and sophistication.

Each campaign was designed to work across paid digital, organic social, email, print, homepage takeovers, and B2B trade materials with format-specific adaptations that preserved the visual intent at every size.

Outcome

The refined creative direction delivered measurable performance improvements and a more confident, consistent brand presence across all markets.

6% click-through rate on paid campaigns - achieved through sharper visual direction and clearer messaging hierarchy.
Multilingual campaign toolkits successfully rolled out across six international markets.
Brand presence evolved from promotion-led to destination-first - improving perceived quality and emotional engagement.
Consistent creative delivered across paid, email, social, print, trade, and homepage channels for 2+ years.

Let's work together

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Let’s create something meaningful.

Email

hello@carlymartin.co.uk

Carly Martin.

I guide brands from concept to execution, shaping identity systems, digital experiences, and content that drive real results. With a blend of creative direction, design expertise, and digital strategy, I help businesses build meaningful connections and long-term growth.

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